Privacy Policy

1) Who We Are

LTECH Luxury Technology (“LTECH,” “we,” “our,” or “us”) operates the website
ltech.sa (the “Site”). We are committed to protecting your privacy and handling
your personal data transparently and lawfully, including under the Kingdom of Saudi Arabia’s Personal Data Protection Law (PDPL) and other applicable privacy laws.

2) Scope of This Policy

This Privacy Policy explains what personal data we collect, how we use it, with whom we share it, and the choices you have.
It applies to personal data collected through the Site, our online services, customer support, and communications.

3) Information We Collect

3.1 Information You Provide to Us

• Account & profile data: name, email address, phone number, password, company/role.
• Orders & billing: shipping/billing addresses, payment method details (processed by our payment providers), order history.
• Support & communications: messages, attachments, survey responses, feedback.
• Job applications / vendors: CVs, proposals, references (where applicable).

3.2 Information Collected Automatically

• Device & usage: IP address, browser type, device identifiers, pages viewed, time spent, referring/exit pages, and general location (city/country level).
• Cookies & similar tech: see Cookies & Tracking.

3.3 Information From Third Parties

• Payment processors & logistics partners for transaction status and delivery updates.
• Analytics/ads partners for aggregated audience insights and ad performance (non-identifying where possible).
• Fraud prevention & verification services where required to protect users and our business.

4) How We Use Your Information

• Provide, operate, and improve the Site, products, and services.
• Process orders, payments, deliveries, returns, and customer support requests.
• Personalize content, recommendations, and communications.
• Send service notices (e.g., order confirmations, policy updates) and—with your consent or where permitted—marketing communications.
• Monitor usage, perform analytics, and improve security and performance.
• Detect, prevent, and investigate fraud, abuse, and violations of our Terms of Use.
• Comply with legal obligations and enforce our rights.

5) Legal Bases for Processing

Depending on your location, we process personal data under one or more of the following legal bases: (i) your consent,
(ii) performance of a contract with you, (iii) compliance with legal obligations, and (iv) our legitimate interests
(e.g., securing the Site, improving services, preventing fraud) where not overridden by your rights and interests.

6) Cookies & Tracking Technologies

We use cookies, pixels, and similar technologies to operate the Site, remember your preferences, analyze traffic, and
measure the effectiveness of campaigns.

• Strictly Necessary: essential for core functionality and security.
• Performance/Analytics: help us understand how the Site is used and improve it.
• Functionality: remember choices (e.g., language, region).
• Advertising: personalize ads and measure their performance where applicable.

You can manage cookies through your browser settings. Some features may not function properly if you disable certain cookies.
Where required by law, we will obtain your consent before setting non-essential cookies.

7) Analytics, Advertising & Social Features

We may use analytics tools to measure Site usage and performance and, where applicable, advertising partners to deliver or
measure ads. These partners may set their own cookies or use identifiers according to their policies. You may opt out via
your browser or device settings and, where available, our cookie banner/preferences.

8) Payments

Payments are processed by third-party providers. We do not store full payment card numbers on our servers. Payment providers
handle your payment data in accordance with their own privacy policies and applicable security standards (e.g., PCI DSS).

9) How We Share Information

• Service providers & vendors: IT hosting, customer support, analytics, payment processing, logistics/couriers.
• Business transfers: as part of a merger, acquisition, restructuring, or asset sale.
• Legal & compliance: to comply with applicable law, legal process, or enforce our rights.
• With your consent: or at your direction.

We do not sell your personal data. We also do not share personal data with third parties for their own direct marketing unless you have given consent (where required).

10) International Data Transfers

Your information may be transferred to and processed in countries other than your own. Where we transfer personal data
internationally, we take appropriate safeguards required by applicable law (e.g., contractual clauses or other approved mechanisms).

11) Data Retention

We retain personal data only for as long as necessary to fulfill the purposes outlined in this Policy, including to meet
legal, accounting, or reporting requirements. Retention periods vary depending on the type of data and our legal obligations.

12) Security

We use administrative, technical, and physical controls designed to protect personal data. No method of transmission or storage
is 100% secure; therefore, we cannot guarantee absolute security.

13) Children’s Privacy

The Site is not directed to children under the age of 13 (or the age defined by local law). We do not knowingly collect personal
data from children. If you believe a child has provided personal data, please contact us to request deletion.

14) Your Rights & Choices

Subject to applicable law (including the PDPL), you may have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate or incomplete data.
• Request deletion of your personal data where permitted.
• Object to or restrict certain processing.
• Withdraw consent where processing is based on consent.
• Data portability (where applicable).

To exercise your rights, contact us at info@ltech.sa. We may request information to verify your identity
and will respond within the timeframe required by law. You may also have the right to lodge a complaint with the competent supervisory authority
(e.g., SDAIA in the Kingdom of Saudi Arabia).

15) Marketing Communications

If you receive marketing emails from us, you can unsubscribe at any time using the link in the email or by contacting us.
We may still send you non-promotional communications, such as service or transactional messages.

16) Do Not Track

Some browsers offer “Do Not Track” (DNT) signals. Because there is no industry standard for DNT, we currently do not respond to such signals.
You can manage cookie-based tracking via your browser settings and our cookie preferences (where available).

17) Third-Party Websites

Our Site may link to third-party websites or services. We are not responsible for the privacy practices of those third parties.
We encourage you to review their privacy policies.

18) Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by a revised “Last updated” date at the top
of this page and becomes effective upon posting. Your continued use of the Site signifies your acceptance of the updated Policy.

19) Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact: